employee vs msp

There are many benefits of engaging a managed service provider vs hiring your own IT staff. At ITOPIA, our clients have commented that some of these benefits include:

  • Only paying for what you need
  • Access to highly skilled engineers
  • Keeping on top of latest industry updates
  • Purchasing power
  • No recruitment costs
  • All in one easy to understand fee.

Let’s explore these in more detail:

Only paying for what you need.
With a managed service provider (MSP) such as ITOPIA, you only pay for what you need.

All of the costs associated with hiring a full-time staff member including superannuation, work cover and annual leave can be costly, with a managed service provider you don’t need to worry about any of these costs.

In addition, the costs of attending staff meetings, and down time like water cooler chit chat are associated with full-time employees, not professional contractors.

Access to highly skilled engineers.
The high-level training and qualifications required to stay relevant in the ever-changing world of information technology (IT), are covered in your managed service provider fees.

If you were to hire an IT employee, you need to consider the costs of keeping your staff member’s skills current.

Keeping on top of latest industry updates.
A quality managed service provider is not only looking at multiple clients across multiple industries, they are also investing in continuing professional development. This ensures they are keeping abreast of the latest

industry updates and trends. Often permanent IT staff have very limited to access continuing professional development and this can lead to them falling behind in industry best practice.

Purchasing power.
The combined purchasing power of all of the clients of a managed service provider such as ITOPIA can certainly add up.

Ultimately the clients of a managed service provider benefit from the combined pricing rates that a managed service provider can negotiate.

No recruitment costs.
One of the hidden costs of hiring a full-time or part-time IT staff member is the cost of recruitment. When working with a managed IT service provider, you don’t have to worry about any of this.

All in one easy to understand fee.
The hourly fee for a managed IT service provider is generally higher than an employee, however rolled into that fee is:

  • Wage
  • Superannuation
  • Workcover
  • Annual leave
  • Sick leave
  • Recruitment costs
  • Training and development

The benefit of having all of these costs rolled into one easy to understand fee is peace of mind for many business owners.

Steven M

About Steven M

Digital marketing consultant specialising in IT & SaaS, I currently live in Australia. I consider myself a student of the world and am always learning about new ways to grow and improve what every I do.

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