On-site & Remote Support
Get reliable remote IT support or arrange for us to visit you on-site.
Responsive Communication
Our approach to IT technical support involves you dealing with a real person who will respond immediately.
Flexible Hours
Our skilled technicians are available on a flexible schedule to resolve your IT issues as quickly as possible.
Affordable Service
We keep our pricing competitive and our billing transparent so you can stay on-budget.
Need more than just ad-hoc IT Support?
Itopia has a range of subscription options to choose from so we’re always on hand when you need us.
Get your tech back on-track
Whether it’s Internet issues, network blockages or problems with your devices, we can offer a fast and reliable diagnosis, implement a fix, and send through a report.
- Leave the heavy lifting to us
- We’ll step in and free you of the burden of IT issues, from minor hiccups to more major systemic concerns, via our responsive IT help desk.
- Fast and efficient technical IT support and services
- Even when technical difficulties arise completely out of left field, our IT support team has the necessary experience to resolve any of your issues effectively and without delay.
Let’s keep your business running
The right business IT continuity and disaster recovery planning can protect your business from outages, security risks, data leaks and other technical issues and emergencies. This means you can avoid crippling your operations and recover quickly.
- Fail to plan, plan to fail
- Our experienced technicians can help spot gaps in your technology that could inevitably cause extended downtime for your business. Get your IT systems running smoothly and keep them that way. Ask us about our added failover options in Internet connections for your extra peace of mind.
- A close-knit support team you can actually depend on
- Our team is close-knit and local, so we’re anything but a large faceless Australian-wide IT company. We provide a boutique-style help desk, so every time you pick up the phone, you’ll hear a familiar voice on the other end.
We consistently upskill so you don’t necessarily have to
- Protecting you and your business
- The threat landscape is always changing and Small to Medium Enterprises (SMEs) are at risk. Our staff are continually upskilling in all things IT and cybersecurity etc. Our experienced technicians can also help spot gaps in your technology that could cause you costly downtimes. Can your business afford to forgo these protections?
- Smooth operator
- You can trust us to keep updated on everything IT. We offer technically relevant resolutions and only use the most recent software and programs to ensure your business runs smoothly. We also share this knowledge with you to help you understand the importance and value of our services.
What our clients are saying
We’ve been pleasantly surprised with the IT Support team at Itopia Managed Services Australia because their knowledge and rapport seem to be a cut above the rest. The previous company we used never really seemed to know what they were doing, so it really feels like they have things under control now.
Rod Simon
11:17 25 May 22
Adam is so professional & responsive & provides quality IT support & advice. Highly recommended
Anna Smith
00:11 15 Sep 21
Great working with Adam and the Itopia team. They are responsive, efficient and very reliable 🙂
Maddison Ashmole
02:33 19 May 21
Extremely positive experience working alongside ITOPIA – Always available to assist.
Harrison Muller
13:30 30 Mar 21
Adam at Itopia has been assisting with our computer requirements for many years now & we could not ask for better service! Adam always responds promptly (sometimes well outside business hours) & is exceptionally helpful & always able to resolve any issues we have! Would highly recommend Itopia & would give them more than 5 stars if possible!
Bylinda Trivett
01:31 07 Dec 20
After trying a few different IT providers, we were delighted to find Adam of ITOPIA.Adam is exactly what we were looking for – he is knowledgeable, personable and a pleasure to work with.With ITOPIA, Adam has significantly overhauled our IT system. We look forward to an ongoing working relationship with Adam.Thanks for all your help so far!
joyce lawson
22:24 21 Oct 20
Absolute pleasure to deal with
Leigh McKenzie
22:32 14 Oct 20
Itopia is very knowledgeable about what your business needs and delivers an outstanding service with a smile. Whilst very patient with clients.
michael skipper
01:12 15 Sep 20
ITOPIA is amazing and always available to help when needed!
Laura Gilbert
09:00 13 Aug 20
Adam from ITopia provides an excellent and professional IT support service to our Medical Practice. He is readily available, prompt and efficient. He is an excellent communicator and continually goes the extra mile to find a solution if we have a problem. I can unreservedly recommend ITopia to any prospective customer.
Sarah English
07:06 12 Aug 20
Really happy with itopia, they have been supporting our IT services for some time. Adam gets back to me quickly and I like that he is always avalible to sort out any support issues.
steven morey
05:38 07 Aug 20
We have been using ITOPIA for over 3 years now, and have not been happier since making the change. The team is always quick to resolve issues, suggest improvements and are up to date with the latest technology. Being a SME finding a value add service that you can rely on is our number one priority and we would be happy to recommend ITOPIA to any business.Professional Caliber Security
Nick Ioannou
02:11 15 Jul 20
My business has been using Adam as his team at Itopia for over three years now. They are the most professional and reliable tech support we have ever head. Fantastic customer service and extremely knowledgeable team! Would highly recommend to anyone!
Lefty Ioannou
01:47 15 Jul 20
Excellent service! I certainly recommend for a quick and high quality service.
Alexandre Iesbick
09:50 06 Mar 20
Adam from ITOPIA has been absolutely amazing! His prompt, professional IT service and advice has been just what we’ve needed. I highly recommend Adam and ITOPIA.
Roxanne Grey
23:13 15 Sep 19
Excellent IT service and really good at understanding my needs + faultless implementation, cost-effective too. Goes beyond what was expected.
Dr Richard Beatty
07:18 09 Aug 17
